Digital Exemplar Documents and Resources
NHS Health Check digital exemplar discovery findings - March 2020
As part of PHE's commitment to support Local Authorities to successfully deliver the NHS Health Check programme, PHE invested in a multidisciplinary team to carry out a digital discovery phase of work using the Government Digital Standards specification. This exploratory work looks at the potential role of digital within the NHS Health Check, more specifically with the purpose to establish: who the NHS Health Check users are and their needs, what they are trying to achieve, and any problems they might experience as they engage with the service.
The phases of a digital service are as follows:
- Discovery - before a service is built, you need to find out whether users need it and whether other services exist.
- Alpha - in alpha, prototype possible concepts for the service are developed, these prototypes are tested with users and while demonstrating the service is technically possible.
- Beta - the objective of the beta phase is to build a working version of the service based on alpha prototypes.
- Live - the live phase is the time to keep improving the service based on user feedback, analytics, and ongoing user research.
This approach to the NHS Health Check programme using digital and service design aimed to improve prevention, early detection and management of non-communicable disease.
Working closely with many stakeholders of the NHS Health Check programme, the team successfully completed the discovery phase and began work on a pre alpha phase then paused in August 2019 remaining on pause throughout the broader review of the NHS Health Check programme.
The discovery phase report can be found here.
The top tips for maximising the impact of the NHS Health Check can be found here.
Page reviewed: 21/10/2022